Assistant Spa Manager

Maintenance Tech – Steenberg Vineyards
February 12, 2024
Senior Front of House Manager – Tryn
March 8, 2024
Posted 2 months ago

Steenberg Hotel and Spa, nestled in the picturesque Constantia Valley, is a luxury destination that combines historic charm with contemporary elegance. We pride ourselves on providing an exceptional experience for our guests, and our world-class spa plays a vital role in achieving this. We are currently seeking a dynamic and passionate individual to join our team as an Assistant Spa Manager.

Position Overview: As the Assistant Spa Manager, you will work closely with the Spa Manager to ensure the smooth operation of our spa facilities. You will play a key role in maintaining high standards of service, managing the spa team, and creating a serene and welcoming environment for our guests.

Responsibilities:

  1. Team Leadership: Supervise and motivate spa staff, ensuring a positive and professional work environment. Foster a culture of excellence and teamwork.
  2. Guest Experience: Oversee the delivery of exceptional spa services, ensuring guest satisfaction and repeat business. Address guest concerns and feedback in a timely and effective manner.
  3. Operational Excellence: Assist in managing day-to-day spa operations, including scheduling, inventory management, and adherence to quality and safety standards.
  4. Training and Development: Facilitate training sessions for spa staff to enhance their skills and knowledge. Stay updated on industry trends and incorporate best practices into spa operations.
  5. Collaboration: Work closely with other hotel departments to coordinate spa services with overall guest experiences. Collaborate with the Spa Manager on marketing initiatives to promote spa services.

Qualifications:

  • Proven experience in a supervisory or management role within a spa environment.
  • Strong leadership and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Knowledge of spa treatments, products, and industry trends.
  • Customer-focused with a passion for delivering exceptional service.

Education:

  • A relevant degree or certification in spa management or a related field is preferred.

Closing date the 16th February 2024

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