Office Administrator (Steenberg Vineyards)

Sous Chef – Tryn
March 14, 2024
Prep Chef – Bistro Sixteen 82
April 3, 2024
Posted 3 weeks ago

Join Our Team as Office Administrator at Steenberg Vineyards!

Are you passionate about providing exceptional customer service, managing office operations efficiently, and supporting a dynamic team in the wine industry? Steenberg Vineyards is seeking a dedicated Office Administrator to play a pivotal role in reception, office management, and wine club support.

Key Responsibilities:

Wine Club & DTC Sales Administration (70%)

  • Receive and process orders via email, phone, or online platforms, ensuring accuracy and timely delivery.
  • Conduct daily payment reconciliations with the accounts department to verify payments before booking delivery.
  • Communicate with customers regarding expected delivery dates and provide post-delivery follow-up as needed.
  • Collaborate with the Logistics Coordinator to book deliveries and monitor delivery statuses.
  • Maintain up-to-date administrative records related to the ordering process.

Wine Club General Administration

  • Coordinate the ordering and management of wine club marketing materials as required.
  • Register new customers on various online platforms and manage wine club data to ensure accurate feedback.
  • Provide assistance to the Loyalty Manager with administrative tasks as necessary.

Office Administration (30%)

  • Manage the front desk, answer incoming calls professionally, and transfer calls to appropriate personnel.
  • Handle administration emails and ensure they are directed to the relevant departments.
  • Oversee the central ordering and distribution of office stationery to various departments.
  • Coordinate orders and distribution of office groceries and cleaning supplies to relevant departments.

Qualifications and Skills:

  • Proven experience in office administration or related field.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office suite and experience with database management.
  • Attention to detail and ability to work effectively in a fast-paced environment.
  • Knowledge of the wine industry and/or experience in a customer-facing role is a plus.

Why Join Steenberg Vineyards? At Steenberg Vineyards, we pride ourselves on delivering exceptional experiences to our customers while fostering a supportive and collaborative work environment. Joining our team means becoming part of a passionate community dedicated to producing quality wines and providing outstanding service.

If you’re ready to take on a diverse role where you can make a meaningful impact, we invite you to apply for the Office Administrator position at Steenberg Vineyards. Please submit your resume and a cover letter outlining your relevant experience and why you’re excited about joining our team.

Steenberg Vineyards is an equal opportunity employer and welcomes applications from all qualified individuals. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

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